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Privacy Policy

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Introduction

At Bright Rising Stars, we take the privacy of our clients seriously. This privacy policy explains how we collect, use, and protect personal information about our clients, in accordance with the General Data Protection Regulation (GDPR) and other applicable laws in the United Kingdom.

Information We Collect

We collect personal information about our clients when they register for our services, including their name, contact information, and details about the services they are seeking. We may also collect information about their payment methods and billing information. We also collect information about our clients' progress and performance, such as lesson notes and test scores. This information is used to monitor our clients' progress, provide feedback, and make recommendations for future lessons.

Use of Information

We use the personal information we collect to provide our services, including matching clients with suitable tutors, scheduling lessons, and processing payments. We may also use the information to contact clients about their account, upcoming lessons, or to provide them with information about our services. We may also use the information to analyze the effectiveness of our services and to improve our operations. However, this data will be kept anonymous and not linked to any specific individual.

Sharing of Information

We will not share personal information about our clients with any third party, except as necessary to provide our services. For example, we may share information with tutors who are providing services to a client, or with payment processors to process payments. We may also share personal information if required by law, such as in response to a court order or subpoena.

Protection of Information

We take appropriate security measures to protect personal information from unauthorized access, alteration, or destruction. We also require our employees and contractors to comply with this privacy policy and to maintain the confidentiality of personal information.

Access to Information

Clients have the right to request access to the personal information we have collected about them. They also have the right to request that we correct any inaccuracies in their personal information.

Changes to This Policy

We may update this privacy policy from time to time. We will notify clients of any changes by posting the updated policy on our website and updating the effective date.

Contact Us

If you have any questions or concerns about this privacy policy or our handling of personal information, please contact us at info@brightrisingstars.com +44 7554814898. This privacy policy is also available in our website and will be provided on request.