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Privacy Policy

Bright Rising Stars Privacy Policy

Learn more about our privacy policy

1. Introduction

Bright Rising Stars ('BRS', 'we', 'our', or 'us') is committed to protecting the privacy and security of our users' personal data. This Privacy Policy outlines how we collect, use, and protect the personal information of our students, parents, and website visitors, in accordance with the UK Data Protection Act 2018 and the General Data Protection Regulation (GDPR).

2. Information We Collect

We collect personal information that you provide to us when you register for our services, interact with our website, or communicate with us. This information includes:

  • Personal Details: Name, address, date of birth, contact information, and any other details provided during registration.
  • Educational Information: Student records, progress reports, assessment results, and any other educational data.
  • Payment Information: Billing address, payment card details, and transaction history.
  • Technical Data: IP address, browser type, device information, and usage data collected through cookies and similar technologies.

3. How We Use Your Information

We use your personal information to:

  • Provide and manage our educational services, including online schooling and tuition.
  • Communicate with you regarding your account, lessons, and educational progress.
  • Process payments and manage billing.
  • Improve our services by analyzing usage data and user feedback.
  • Ensure the security of our website and protect against fraud.

We process your personal information based on one or more of the following legal grounds:

  • Consent: When you have given us explicit consent to process your data for specific purposes.
  • Contractual Necessity: When processing your data is necessary to provide the services you have requested.
  • Legal Obligation: When we are required to process your data to comply with legal obligations.
  • Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services and ensuring the security of our operations.

5. Sharing Your Information

We may share your personal information with third parties under the following circumstances:

  • Service Providers: We may share data with third-party service providers who assist us in delivering our services, such as payment processors, IT support, and educational platforms.
  • Legal Requirements: We may disclose your information if required by law or in response to legal proceedings, court orders, or regulatory authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your data may be transferred to the new owner.

6. Data Security

We take the security of your personal information seriously. We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse. Our security measures include encryption, secure data storage, and regular security assessments.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

8. Your Rights

Under the GDPR and UK Data Protection Act, you have the following rights regarding your personal information:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: You have the right to request corrections to any inaccurate or incomplete data.
  • Erasure: You have the right to request the deletion of your personal data in certain circumstances.
  • Restriction: You have the right to request the restriction of processing your data in specific situations.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Objection: You have the right to object to the processing of your personal data where we rely on legitimate interests.

To exercise any of these rights, please contact us using the information provided on our website or through the 'Contact Us' page.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and improve our services. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

10. Children's Privacy

We are committed to protecting the privacy of children who use our services. We collect and process children's data only with the consent of a parent or guardian, and we do so solely for the purpose of providing our educational services. Parents and guardians have the right to access, modify, or delete their child's personal data at any time.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our website and, where appropriate, by email. Please review this policy periodically to stay informed about how we protect your privacy.